Fraud Guide

How to Spot and Avoid a Scam

hands scrolling on a cellphone

Scammers target anyone and are constantly evolving their tactics to get hold of your personal details, or to get you to make a payment to them in ‘exchange’ for a reward such as a loan or a large sum of money. It pays to familiarise yourself with some of the common methods used so you can avoid becoming a victim yourself.

Common methods used by scammers:

  • You're promised large sums of money without having to do much for it e.g. by clicking a link or downloading an attachment
  • You’re asked to make an upfront administration or processing fee
  • You’re asked to provide sensitive personal or account information
  • The communication is from an unknown sender or one you’ve never done business with.
  • You’re asked to make any upfront payments with MoneyGram
  • You’re urged to respond soon or the offer will expire
  • You’re asked to keep the communication confidential
  • The communication is from an unknown sender or one you’ve never done business with
  • The communication misspells the product or brand name or has bad grammar

And, finally, if it sounds too good to be true, it probably is. It’s better to be safe than sorry where your finances are concerned.


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DirectAxis is a business unit of FirstRand Bank Limited, an Authorised Financial Services and Registered Credit Provider, NCRCP20. Direct Axis SA (Pty) Ltd, Reg no. 1995/006077/07, an authorised Financial Services Provider, FSP7249 & FSP5. 108 De Waal Road, Diep River 7800.

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Loan repayment terms range from 24 to 72 months. The maximum interest rate with regards to a DirectAxis Personal Loan is 24.75% per annum (compounded monthly). Your rate and initiation fee will be determined according to your personal risk profile.

An illustrative example of a loan at an interest rate of 24.75% per annum would be: Loan amount R50 000 plus a once-off initiation fee of R1 207.50 and a monthly admin fee of R69.00, over 72 months.

The total cost of the loan will be R 103 718.91 which is a maximum Annual Percentage Rate (APR) of 28.01%.